Company Info

Nuvance Health

24 Hospital Avenue
Danbury, CT, United States

Phone: 2036133905
Web Site:

Company Profile

Director, Laboratory - Hospital Services



Lab Director-VP, Lab Manager & Supervisor


Director, Laboratory - Hospital Services


Poughkeepsie, NY 

Zip Code:


Employment Type:

Full time

# of Beds:


Job Description:

In conjunction with the Nuvance Health Medical Director,  Associate Vice President of Laboratory Services, manages the overall laboratory, phlebotomy, clerical and technical staff to assure that test results are available in a timely and accurate manner.  Is responsible for developing the operational and capital budget under supervision of the Nuvance Health AVP of Laboratory Services. Works with the AVP of Laboratories in implementing policies and procedures in compliance with NYSDOH, CT DPH, and CAP and other relevant regulatory agencies. Ensures that the Medical Director’s delegated duties as per CLIA are performed to specification. Population served based on scope of services in the department.
Span of Control:  Assigned technical, and non-technical laboratory staff.
Essential Responsibilities:
Oversee day-to-day operations within span of control of over 90 staff members resolving problems as necessary, and ensuring that operations are efficient, compliant, safe, and of the highest possible quality.
  1. Develops and implements a strategic plan to create and maintain a culture of customer service. Exhibits problem-solving skills in both routine and emergency situations.  Consistently demonstrates patient experience skills by placing patient perception concerns first.
  2. Responsible for personnel management to include; interviewing and selection of staff, onboarding and training, counseling and disciplinary actions up to and including termination.
  3. Completes annual assessments in timely fashion and provides professional coaching and career path guidance.
  4. Monitors Quality Assurance and Quality Control for the Laboratory.
  5. Responsible for the timely and correct submission of all regulatory Proficiency testing.
  6. Evaluates new methods and equipment for the Laboratory and makes recommendations to the Medical Director and the Associate Director for Laboratory Services for adoption of equipment and methods.
  7. Establish annual goals and measures of performance for functions within the span of control, including key financial metrics.
  8. Maintain contemporary professional knowledge and education. (applies to Supervisor and above JD’s)
  9. Demonstrates regular, reliable and predictable attendance.
  10. Detects when test performance is not within acceptable levels and documents all corrective action.
  11. Oversees coordination of schedules, distribution of work and usage of laboratory resources.
  12. Develops and implements improvements to lab workflow.
  13. Identifies problems that may adversely affect test performance and takes authorized corrective action.
  14. Provides guidance and leadership to laboratory supervisors who oversee the technical staff members.
  15. Oversee all testing disciplines within the laboratory, including phlebotomy services.
  16. Performs other duties as required.
Education and Experience Requirements:
  • Bachelor of Science in Medical Technology.
  • Ten (10) years’ experience Laboratory Management
 Minimum Knowledge, Skills and Abilities Requirements:
  • Knowledge of and ability to perform clinical lab diagnostics and high complexity testing.
 License, Registration, or Certification Requirements:
  • Current New York State Medical Technologist License

Job ID: